Forum Discussion

Seasoned Newcomer

1 year ago

Carnival bug - getting stuck in the Carnival tutorial dialogue

Hi I am getting a bug to access the carnival event. I receive the welcome message (see screenshot) but then the screen gets stuck, I cannot scroll to the main or gallery chapter and cannot do anythin...

android

freezing

EA_Pulsar

Community Manager

1 year ago

Update: Thank you all for sharing your info with us. The issue should now be resolved. Please let us know if you experience any further problems.

~~Thank you for bringing this issue to our attention. We're currently investigating it and would appreciate your help. Could you please send me a direct message with your User ID~~? This will help our team significantly.
Thank you for your support.