Hey there! Thanks for posting on the forums. For TapJoy offers, the best next step is to contact TapJoy support directly through the in-game menu — they’re the ones who can check whether your progress was tracked properly and confirm if the rewards were granted as expected.
Community ManagerHey there! Thanks for posting on the forums. For TapJoy offers, the best next step is to contact TapJoy support directly through the in-game menu — they’re the ones who can check whether your progress was tracked properly and confirm if the rewards were granted as expected.
I upgraded my castle to level 22 but I can't claim the reward.
Community ManagerPlease follow the steps outlined above, and reach out to TapJoy Support directly for further help.
I was playing a 2x offer gems reward game. The game is puzzle and chaos. For completion of each quest in that game FC mobile will give me 582 gems. I completed almost 16 quests there and only 582 gems arrived which is for one quest completion only. Again when I completed another quest in that game FC mobile gave me 582 gems. But what about rewards for that completed 15 quests. Please I need my gems asap. Do the needful.
My UID:- [removed]
IN GAME NAME:- FLASH
Gmail linked to EA account:- [edit: email address removed]
Community ManagerI've merged your post into our main thread here, where you can find the instructions on what to do in this situation. Thanks.
Community ManagerCommunity Manager
