Forum Discussion

wqgzxa5pmrvv's avatar
wqgzxa5pmrvv
New Novice
29 days ago

Signal bugs or cheaters

When I play, there must be obstacles such as suddenly getting stuck in the game, a lot. Either because of a signal bug or because the my Opponent player is using cheats. Even though the ping signal when playing is very good. @EA, Please check immediately and be repaired 

 

5 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    29 days ago

    Hey wqgzxa5pmrvv​. Thanks for joining the forums. Could you let us know whether the game gets stuck at a specific point during the match, or if it happens randomly? Also, which mode were you playing?

    Please also share:

    • your phone model, OS version, and FC Mobile app version
    • whether you were using Wi-Fi or mobile data, your country, and whether a VPN was on or off

    Are you able to check if the same issue happens on a different network? 

  • wqgzxa5pmrvv's avatar
    wqgzxa5pmrvv
    New Novice
    13 days ago

    Happened randomly, mode H2H, Samsung A06, Using Data, Indonesia, VPN off

  • wqgzxa5pmrvv's avatar
    wqgzxa5pmrvv
    New Novice
    12 days ago

    That's it, you developers or creators of this game or its technicians, please try to play the game that you create and manage this. Then, feel what we feel is good from bugs, traffic jams, and even some use cheaters that make players very uncomfortable in playing 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Thank you for the additional information and your feedback. Could you also test the game using a Wi-Fi connection or a different device to see if there is a difference?