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8t9yo5b8gvwc's avatar
8t9yo5b8gvwc
Newcomer
9 days ago
Solved

Extremely Slow 72 MB In-Game Update Download

Hello EA Team, My FC Mobile game has a problem downloading the additional 72 MB data after installation. The download is extremely slow and gets stuck at one percentage for a long time. I have trie...
android
freezing
  • EA_Pulsar's avatar
    EA_Pulsar
    9 days ago

    Hey there. Welcome to our forums.
    This is definitely unusual! Even with 3 GB free, the system sometimes needs a bit more overhead to unpack files. Have you tried freeing up a little more space on your device? You can try uninstalling some old, unused apps and clearing your cache data. A full device restart beforehand may also help push the download through. Let us know how that goes. 

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
9 days ago

Hey there. Welcome to our forums.
This is definitely unusual! Even with 3 GB free, the system sometimes needs a bit more overhead to unpack files. Have you tried freeing up a little more space on your device? You can try uninstalling some old, unused apps and clearing your cache data. A full device restart beforehand may also help push the download through. Let us know how that goes. 

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