Game freezes on loading

I am writing to report a technical issue within EA Sports FC Mobile, specifically concerning the accessibility of in-game events. When attempting to access an event, the game experiences an extended loading period, typically lasting approximately one minute, before eventually displaying the event page. On occasion, the game freezes during this loading process, necessitating a restart of the application. This restart, however, does not consistently resolve the underlying issue.

I have verified my internet connection, which is a stable 5G cellular data network. Despite this, the game continues to exhibit significant delays in loading gameplay resources within the user interface. I would appreciate clarification on whether this behavior constitutes a bug. If not, I kindly request guidance on troubleshooting steps to mitigate these loading times and ensure a smoother gameplay experience. Thank you for your attention to this matter. I have included a screenshot for your reference.