Game freezing and crashing
So recently after the newest update, I have been very frustrated about the freezing and crashing. During matches, it freezed so many times like 1 freeze per 10 seconds and the game got super laggy th...
Forum Discussion
EA_Kalina
Community Manager
Community ManagerHey grv5npekgmua
Just checking in - is everything working now, or do you still need help?
Could you please provide any estimated timeline for when this issue will be fixed in a future update?
We have been experiencing this problem since the World Cup update was released and have been patiently waiting for a fix. The issue continues to affect gameplay, especially in Head to Head and Ranked matches.
Any information regarding the expected fix date or upcoming patch would be greatly appreciated.
Thank you.
EA_PulsarSorry to hear you're still experiencing freezing and crashes after the update.
If you're still affected, please let us know your device model, OS version, game version, and when exactly this happens in the game. If possible, include a video.
This information will help us investigate further and identify any common patterns.
Thanks!