Forum Discussion
EA_Pulsar
Community Manager
5 days agoHi there. Sorry to hear that the game doesn't load because of this error on your device.
Please go through the basic mobile troubleshooting steps (restart the device, make sure the game is updated, check your connection, and clear the cache only, not the game data).
If this was only a Guest account, please don't reinstall the game, as Guest accounts are stored locally on the device.