Forum Discussion

i0xlkvmkav0z's avatar
i0xlkvmkav0z
Seasoned Novice
10 hours ago
Solved

Guest account got lost

Id name = psgpagulhumesale got lost . Has I deleted my fc mobile for some issue and again download it , the id was not there

  • Hey i0xlkvmkav0z​,

    If you never linked your FC Mobile account, then it's a lot harder to restore your progress. if you still have the User ID of your old account (Not the username, but the ID you can find in the settings menu) then you can reach out to our live support team and they'll be able to take a look at this for you. Otherwise, since guest accounts are stored locally, it's likely that your progress will be unrecoverable.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Hey i0xlkvmkav0z​,

    If you never linked your FC Mobile account, then it's a lot harder to restore your progress. if you still have the User ID of your old account (Not the username, but the ID you can find in the settings menu) then you can reach out to our live support team and they'll be able to take a look at this for you. Otherwise, since guest accounts are stored locally, it's likely that your progress will be unrecoverable.