Head to head not working

Tyy6uhju​ Just checking in - is everything working now, or do you still need help?  

Hi there. Welcome to our forums. Could you please share a few more details about this?

• How long have you been having these issues?
• Does this happen on both mobile data and Wi-Fi connections?
• Have you tested it using a different network?
• Also, what is your account region or country?