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mt8v6ey4j7m4's avatar
mt8v6ey4j7m4
Newcomer
1 day ago

I already paid but...

I bought an item but it didn't appear in my account/error/invalid even though the purchase was successful. There's no special service/the item didn't arrive. 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    Hey mt8v6ey4j7m4​.  Have you tried restarting your game or device? Could you also let me know which device and  store you’re using, and exactly which item you purchased?

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