Forum Discussion

pj525y89wkqw's avatar
4 months ago

I can't log in to the game, I get an error.

I can't log in to my fc mobile account, I get an error, I do not know what to do.I've been waiting a long time.I have a second device that I don't play on, but I'm fine there.That is, I log into fc mobile and an error pops up.EA please solve my problem.😭* I can't log in, I have 116 members, please help. I beg you.I've been playing for a year and I've never seen anything like this in my entire GameI've been playing for a year and I've never seen anything like this in my entire game.pls help

2 Replies

  • 6bhni3jmadac's avatar
    6bhni3jmadac
    Seasoned Newcomer
    4 months ago

    Hey i got tge same thing whatj did was j updated  my phone and offloaded the app if doesn’t work then just delete the app and reinstall it as that way you’ll have the option to put in your information to login. I’m pretty sure it’s an error where the game can’t get a hold of your account information so what you have to do is delete the game and re-putting in your information so the  game can identify it again.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 months ago

    If your account works fine on another device, it likely means the issue is specific to this device.
    Please make sure your system and the app are fully updated, and that you have enough free storage space on your phone. After that, try launching the game again. 

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