Forum Discussion

ia5xg89qzmrt's avatar
ia5xg89qzmrt
Rising Newcomer
1 day ago

I cant redeem any of the daily gifts

Hey i tried everything but i still cant do it its always log in na shop even tho i never used vpn or smt like that im from germany my account is linked to ea etc. I hope anyone can help me with it please

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Hey, thanks for the details and screenshot. It looks like the game account may have been registered in a different region. Are you able to test the webstore with your account from a PC or a different device?

  • ia5xg89qzmrt's avatar
    ia5xg89qzmrt
    Rising Newcomer
    1 day ago

    Please visit the appropriate Fcm shop based on your game account

    Is on of the two bugs the other one is please visit the na shop to redeem your daily free gift