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hdycdxrapfd6's avatar
hdycdxrapfd6
Seasoned Novice
1 month ago
Solved

In-Game - Menu not responding to selections.

Hello when I tried to play fifa today it did not want to work because of an account conflict so I deleted the game and reinstalled it,now the game opens when you select the kickoff tutorial the screen darkens and it won't let me select anything to get started with the game,what is causing this?

freezing
  • EA_Pulsar's avatar
    EA_Pulsar
    1 month ago

    We are tracking this issue in our main thread, where you can also share your details if you like.  

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey hdycdxrapfd6​. Have you also tried clearing the cache, restarting your device, or even reinstalling the game? Check if there is some additional free space on your phone/tablet.

  • hdycdxrapfd6's avatar
    hdycdxrapfd6
    Seasoned Novice
    1 month ago

    Hey I have tried all of the above and nothing has helped now it's just showing two accounts but I can't choose anything because it's just loading the whole time 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    We are tracking this issue in our main thread, where you can also share your details if you like.  

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