Forum Discussion

nv5m7hfm2e2z

Newcomer

1 month ago

Solved

it says code is invalid when trying to redeem it

idk if it’s some kind of bug or something but when i try to redeem a gift card code it just doesn’t work says invalid

ios

EA_Pulsar
25 days ago
Are those codes showing as EA Gift Cards or Origin Gift Cards? Could you please reach out to our EA Help team so they can check your EA Wallet and verify whether the code is valid?

EA_Pulsar

Community Manager

25 days ago

Are those codes showing as EA Gift Cards or Origin Gift Cards? Could you please reach out to our EA Help team so they can check your EA Wallet and verify whether the code is valid?

faebear
Seasoned Newcomer
24 days ago
they are origin gift cards but show as EA gift cards and are being recognized again. i have tried to reach out multiple times but i have just been told to go back to the store where i got them.
- EA_Pulsar
  Community Manager
  21 days ago
  I'm afraid that there simply isn't much more we can do in this case here on the forums.