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Hi 424dpxxhgin8,
Thanks for sharing the device type. I'll pop down the steps for Android devices below. Before completing those steps, please make sure to back up your game and link your account to Facebook or Google Play to avoid losing game progress, just in case.
Complete these steps:
- Clear Cache: clear your cache by going to Settings > Apps > Clear Cache.
- Update to the latest: Check that your phone and Google Play Store app have the latest updates. If you're unsure how to check your device for updates, check out the Android Help Center.
- Close other apps: Close any other apps you have open and try relaunching your game.
- Check the date and time: If the date and time on your device don't match your location, update them in Settings. If you're using a VPN, turn it off, then reload or reinstall your app.
- Reinstall the app: IMPORTANT!!! Before completing this step, be sure to back up your game to avoid losing game progress.
- Restart your device.
- Try on another device: If there's still a problem after you've tried everything and you have another device you can use, install the app and see if you have the same problem.
Hoping these will help everything sync up and resolve the League error.
- EA_Lanna
I have tried everything but the error is still showing😥.Don’t know what to do now.
- EA_Lanna3 months ago
Community Manager
Hi 424dpxxhgin8,
Thanks for giving those steps a go, and I'm sorry to hear they didn't resolve it. Let's see... could you try asking the current Leader to kick you from the League?
- EA_Lanna
- 424dpxxhgin83 months agoRising Novice
I asked many times but didn’t get any response 😥.I am so tired after doing all of these like 7-8 days.Please help me.
- EA_Lanna3 months ago
Community Manager
Hi 424dpxxhgin8,
I'm sorry 424dpxxhgin8, I wish I could fix this for you, but I'm limited in what I can do through EA Forums. Troubleshooting usually resolves most issues, but since the error is still there after running through those steps, it sounds like it might be a bug. I've moved this thread to our bug board as a result and flagged it internally. I'll update this thread if I hear anything that could help you with this error.
Sorry to hear your League hasn't gotten back to you. 🙁 That sucks! Removing you from the League on their side might do the trick, so hopefully, someone from your League gets back to you soon.
- EA_Lanna
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