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499a5hj8lr1p's avatar
499a5hj8lr1p
Newcomer
16 hours ago

Missing Gems After TOTY Update

Hello EA Support Team, I am facing an issue with missing gems in EA FC Mobile. Before today’s TOTY event update, I had approximately 35,000 gems in my account. When I logged in this morning after t...
android
crashing
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
13 hours ago

Hey there—have you tried restarting your device, or playing a match or two to see if that helps sync your account? If you still need help checking your account, please use the in-game Customer Support tab to contact the team.

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