Missing "Nation's Story Shards" after completing all chapters/matches

Hi EA Team and Community,

I have fully completed all chapters and tasks in the "A Nation's Story" event (England, Italy, and Brazil chapters are 100% finished with all green checkmarks).

However, I didn't receive enough "A Nation's Story Shards" to claim the main rewards. Even though everything shows as completed on my screen, the total amount of shards is missing/short.

I have attached screenshots and video proof showing that all chapters/matches are marked as finished while the shards were not properly credited.

This is my player uid [Removed by CM]

Thanks for checking this out!

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