Forum Discussion

Rising Newcomer

3 days ago

missing packages and withdraw money from an account for nothing

hello, i purchased Year End Deals packages few minutes later but I didnt received this packages, and also I had 2.19 from Google deducted from my account but I don't know why. Today I only bought two...

android

crashing

EA_Lanna

Community Manager

3 days ago

Hi 6zi0wi3ltxzg,

I'm sorry, we can't help with those cases on the EA Forums. If you're missing content you've paid for, please get in touch with the EA Help Support team asap.

Here's what you need to do:

Grab valid proof of purchase (PoP) - check out the heading 'iTunes and App Store' for Google Play purchases.
Follow these steps to open a support team for help with FC Mobile cases.

They'll do their best to help you with this from there.

- EA_Lanna