Forum Discussion

w2pdtd3h2fmr's avatar
w2pdtd3h2fmr
Newcomer
5 hours ago
Solved

My account has been suspended

Hello, my account has been suspended. It seems I used an external application without realizing it. Please unblock my account. Thank you. EA
  • EA_Lanna's avatar
    4 hours ago

    Hi w2pdtd3h2fmr​

    I've removed the duplicate threads you opened on this (see our forum rules on spamming/flooding). One thread is enough, so we'll stick to this one going forward, ok? 🙂

    In terms of a suspension, if it has been correctly applied because the rules were broken, it will not be overturned. However, if you feel there's been some sort of mix-up and you never broke the rules, you can appeal the ban, and our Terms of Service team will investigate things for you. 

    Here's how to reach them with an appeal:

    If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.

    • Open the webform
    • Fill out the form with as much detail as possible.
    • Select Submit.
    • Then select Email us.

     

    Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.

    - EA_Lanna

Featured Places

Node avatar for FC Mobile Bug Reports

FC Mobile Bug Reports

Report bugs in EA SPORTS FC™ MOBILE and see what the community is saying on this forum.Latest Activity: 4 minutes ago
6,305 Posts