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gmk5gkhau0l1's avatar
gmk5gkhau0l1
Rising Newcomer
9 months ago

My account suddenly disappeared

 


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Subject: Issue with Linked Account and Player Stats in FIFA Mobile

Message:
Hello EA Support Team,

My email associated with FIFA Mobile is: [ [edit: email address removed]]

I am experiencing an issue with my FIFA Mobile account. When I enter my email in the game, it shows that my account is already linked. However, the player stats displayed are incorrect: my player rating shows as 63, while my actual rating is 107.

I am not sure if my account is properly linked or if there is a problem with the account association. Could you please help me resolve this issue and ensure that my correct player stats are displayed?

Thank you for your assistance.

Best regards,
[Naif]


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android

2 Replies

  • Gonassis's avatar
    Gonassis
    New Adventurer
    9 months ago

    Have you tried updating EA mobile to the latest version, that is of course if you are not currently using the latest version. You can try that and see if it works.

    You can also try to reset your skill points to see if it solves the issue you are having, just use the "reset all" button in settings. If none of these works, then it is probably a problem with account association and support should be able to solve that for you.

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