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gu5zd91f47yz's avatar
gu5zd91f47yz
Newcomer
5 hours ago
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My account UID [UID] is still banned after 5 days. Please review.

My account UID [UID] is still banned after 5 days. Please review.

  • Hi gu5zd91f47yz​,

    Our Terms of Service team can check this out for you. Please follow the steps below to send in a ban appeal, and they'll investigate.

    If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.

    • Open the webform
    • Fill out the form with as much detail as possible.
    • Select Submit.
    • Then select Email us.

     

    Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.

    - EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Hi gu5zd91f47yz​,

    Our Terms of Service team can check this out for you. Please follow the steps below to send in a ban appeal, and they'll investigate.

    If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.

    • Open the webform
    • Fill out the form with as much detail as possible.
    • Select Submit.
    • Then select Email us.

     

    Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.

    - EA_Lanna

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