Not linked to EA even tho it’s the correct gmail account

Thanks for joining our forums. Could you please give us a bit more information about the issue? Can you confirm where this happens? Is it inside the game or on the EA store? Also, what exactly happens when you try to log in or link the account? For example, do you get an error message, a pop-up, or does it just say the Gmail account is not linked?

The more details you can share, the easier it will be for us to better understand what’s going wrong and help investigate the issue.