Forum Discussion

Newcomer

2 months ago

Solved

Players missing

After the maintenance, i logged jn the game and some of my reserve player that ive been waiting to use for shard and extra time tokes dissappeard, only 2 players remained, i don't know what to do,bi logged out several times no changes

android

EA_Lanna
2 months ago
Hi h8a9690bchht,

I'm sorry, we can't help with those cases on the EA Forums. If you're missing content you've paid for, and you've waited 24 hours for the gems to come through, please get in touch with the EA Help Support team asap.

Here's what you need to do:

Allow 24hrs for the content to arrive. Sometimes it can take a bit to appear.

Follow these steps to open a support team for help with FC Mobile cases.

They'll do their best to help you with this from there.

- EA_Lanna

2 Replies

Replies have been turned off for this discussion

EA_Lanna
Community Manager
2 months ago
Hey h8a9690bchht,

It's been a while since we heard from you. We hope that means you were able to find your players or got in touch with our support team for help.

We'll close this thread here, but feel free to join in more conversations or open a new thread if you've a new issue.

Happy Gaming,

- EA_Lanna
EA_Lanna
Community Manager
2 months ago
Hi h8a9690bchht,

I'm sorry, we can't help with those cases on the EA Forums. If you're missing content you've paid for, and you've waited 24 hours for the gems to come through, please get in touch with the EA Help Support team asap.

Here's what you need to do:

Allow 24hrs for the content to arrive. Sometimes it can take a bit to appear.

Follow these steps to open a support team for help with FC Mobile cases.

They'll do their best to help you with this from there.

- EA_Lanna