Solved
Problem :[Error 30000]
I encountered a problem when I wanted to join a league, and the game showed me a notification saying [Error 30000]
Forum Discussion
EA_Lanna
Community Manager
Community Manager*Marked as the Solution for Visbility Purposes
Hi folks,
Our teams have been working hard behind the scenes to resolve this for you and recently released a fix. Could you fully close out of the game, reopen it, and double-check if that error message still appears?
Please let us know how you get on!
- EA_Lanna
EA_Lanna EA_Pulsar
Sorry for the tag, but this still seems to be around, affecting a lot of people. I am not impacted by it directly since I am in a league, but this is what I see as an admin of a league (run by Sanyosa ). We have 5 users that we can't remove, and admins see the popup below. These users generate a notification about applications, even when you turn the applications off and lock the league because it's full.
So the error is different, but it is likely linked to what people are reporting, as they cannot leave or join leagues, and they do seem to be in a limbo state, and we, as admins, see them part-joined/part-departed. That error pops in when you tap X to remove the empty user (icons change team and DR level, but they have no name, no level, and team also changes)
If happy to provide more details to devs and do direct troubleshooting over Discord chat, Mendozza knows how to get hold of me if I am not here.
- EA_Lanna
Hey dzrtr,
Thanks for popping that info together. If this is still happening, we'll need to grab the User ID's and pass them on to have this looked into.
Could you let your league mates know if they are running into this to hit either EA_Pulsar or myself up in DM's with the User ID's. We'll gather them up and pass them on.
- EA_Lanna
I would, but we dont know who they are, there are no names associated, just alternating team icons. I can dm you my uid and league details and from there on you could track the stuck users/applicants.