Forum Discussion

Kukasmexicano's avatar
2 days ago

Problem with finishing the game

Every time I finish a match in the game, I get an infinite loading screen and the only way I can play again is to close the application and open it back up. I tried uninstalling and reinstalling it, but it doesn't help at all

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi, sorry you’re getting stuck after every match. Since reinstalling the game did not help, please try clearing FC Mobile’s cache directly:

    1. Fully close FC Mobile.
    2. Open your Android Settings.
    3. Go to Apps > FC Mobile > Storage.
    4. Select Clear cache.
    5. Restart your phone, reopen the game, and test another match.

    If it continues, check that your device has enough free internal storage and temporarily lower the in-game graphics settings. It would also be useful to test one match using Wi-Fi and another using mobile data, with other apps closed. If possible, test it also on a different Wi-Fi network.