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lqetvq63aszt's avatar
lqetvq63aszt
Newcomer
11 hours ago

Purchase pending

Im trying to buy fc points but it says purchase pending on the item I want to buy. I clicked purchase earlier but didn't actually pay and now, I went to actually pay but it says pending. I checked my search history, it says transaction failed so there's no way to pay

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Hi there — thanks for joining our forums.  If your transaction was cancelled only recently, it may still be processing. Please log out and sign back in on the store’s website.

    If the issue remains after 24 hours, use the option at the bottom of the store’s website to contact the team so they can check your account.

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