Forum Discussion

lckffd22gurw's avatar
lckffd22gurw
Newcomer
2 days ago

Purchased an 99 rs offer but didn't receive the product

I brought the 99 rs offer of 5 FC draft voucher . The payment is completed but the product is not received in my game account.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi, sorry to hear your purchase hasn’t appeared. Please restart FC Mobile and check that the ₹99 payment shows as completed. Purchases can sometimes take up to 24 hours to arrive.

    If you still haven’t received the 5 FC Draft Vouchers after 24 hours, please contact support through the in-game Settings menu and keep your purchase receipt ready so tehy can review it.

    Thanks!