Hello, so my quest have not been working ever since the new update, what can I even do to get it back? I’m so frustrated by it and need guidance please.
Hi there and thanks for reaching out. This issue has already been reported to the team. The Claim button may remain active even after all available quests have been completed, which seems to be the case for you.
I have been unable to access the quests section for some weeks. I noticed it a week or so after TOTS started but thought it will just start working again but nothing has changed . May you please assist me with this bug.
Thank you.
when I enter the game and open the mission button nothing appears and i have tried it for 1 week
Community ManagerHi, I’ve merged your posts into this thread to keep everything in one place. You can find the explanation in the reply above. Let me know if you have any additional questions.
Hello EA Support,
My FC Mobile account has a bug where the Quests section is completely empty and not loading. Other sections of the game work normally.
Date I see the the bug: 22/05/2026
Account Name: sam3
User ID: removed
Device: Moto g85
I already tried:
- Reinstalling the game
- Clearing cache
- Changing language
- Refreshing login
- Switching internet connection
The issue still exists only on my main account. On the same device, my second account loads quests normally, so this is clearly an account-side issue.
Because of this bug, I am missing daily and event quest rewards, progression, and limited-time content. Please investigate and restore the missing quests. I also request fair compensation for the rewards and progress lost during the bug pe
riod.
Thank you.
Why my quest log stays like this ? I cant claim or do anything . Help please
Community ManagerHi there and thanks for reaching out. This issue has already been reported to the team. The Claim button may remain active even after all available quests have been completed, which seems to be the case for you.
When I open the quest it's don't have any task to do and I can't claim it
