Re: Can't claim Mascheranos in EURO ADVENTURE
@gzkqoe0hihlg yep - it's not the best design
Forum Discussion
7 Replies
- @mendozzamagic opened game with 17 rounds,finished 18 and the untradeable option was already chosen,,,,wtf is wrong with this?
Its a bug,as i stated in other post,,,,had 17 rounds completed,,did the required 18,went to open the 2 mascherano pack and it says the nontradeable one was already checked meaning opened,,,,this is clearly a bug
- @zh6qisn63lfh No mate - not a bug - the big orange banner says “choose a reward” - it’s a choice of one or the other, you chose one and you got one.
It’s a bit strange that they don’t unlock at the same time, but like all the other end packs in Euro it is clearly labelled a choice Sorry for the misunderstanding,allow me to clarify,,,,,,the 2 reward choices were locked at 17 rounds,i completed 18 to unlock them,scrolled over and to my dismay the choice was already somwhow made to choose the untradeable pack which appeared with a check mark indicating it was opened,,,i am 100% sure i did not open it because ive been waiting patiently for the mascherados,,,,,this
cant be anything but a bug
- @zh6qisn63lfh Nobody else has reported it, so if it is a bug it seems to be limited to your account … contact customer service via the in-game settings menu and tell them that you have missing content.
Tell them you have checked on AHQ and been advised that nobody else is reporting the issue, and that community team has suggested that customer service check your game logs to confirm that you had not claimed the other player pack already.
Let us know how you go 👍 I also can’t claim them, but I already claimed the player after completing 16 rounds.
if it’s not a bug, it was definitely not clear that it was a choice for just one of the two rewards…
- @Micka230888 It’s a one or the other thing … it says in large yellow/orange text above the box “choose a reward”.
It’s a bit strange that they don’t open at the same time, I’ll give you that, but it is clear that it is as choice, same as all the other end boxes in the event
