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lc04do65la2e's avatar
lc04do65la2e
Newcomer
22 hours ago

Redeem code

I used a redeem code worth 20 INR i redeemed it in ea sports website then I check my game the redeem code I used in the website is not working then I went again in the ea sports website to try again ...
android
EA_mplsnow's avatar
EA_mplsnow
Icon for Community Manager rankCommunity Manager
21 hours ago

Hey lc04do65la2e​, 

Is your FC Mobile account linked to an EA account? You'll need to be signed in to the same EA account linked to the FC Mobile account to successfully redeem the code. 

In this case, seeing as the code was redeemed but the rewards aren't in your account, they may be in a different EA account. You'll want to contact live support so they can take a look at your account, as we can't support account-related requests here on the forums. 

Please note that if you bought the code from a third-party retailer, it's best to contact the retailer directly for a new code, as EA live support might not be able to help. Thanks! 

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