Redeem Codes not working

Hey folks, 

If a code isn't redeeming for you, could you make sure you're signed in with the same EA Account that’s linked to your FC Mobile game?

Also, it's important to know that codes have usage limits; most codes can’t be used more than once on the same account. So this might pop up if you already redeemed it once before (if you are clicking 'redeem' rapidly). Just in case you've already redeemed it, open your in-game inbox within FC Mobile to check and claim your reward. It may take a few minutes for your reward to appear. 

Failing that, could you pop up a screenshot of the error message you see when you try? Is it the same error message each time? 

- EA_Lanna

Trust me, I redeemed the latest one "KOMENTATORID" 3 day after it's release and it didn't work. Neither did JOIASFESTIVAS, MOSTWONDERFULTIME and many other before them.

I can’t use redeem codes for some reason 

Hi 8eouhu3uxh95​, 

Could you make sure you're signed in with the same EA Account that’s linked to your FC Mobile game?

If you are signed into the same EA account, could you share what codes you're having issues redeeming?

- EA_Lanna

I am signed in 

KOMENTATORID

JOIASFESTIVAS

And also thanks a lot for the help Lanna :)

(CM: Posts shared in a row have been merged. Check out this post for tips on how to edit and add more to a post.)

Hi 8eouhu3uxh95​, 

Ok, that helps me understand what's happening for you. A few other players were asking about those codes, too, so I've merged your thread into this one to help keep posts on this together. 

I've looked into those codes and the reason you're not able to redeem them now is because they have expired. 

- EA_Lanna