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v41zkequqzsi's avatar
v41zkequqzsi
Newcomer
4 months ago
Solved

refund request

Hello, I purchased a rank upgrade package from the store for 249.99 TL. The money was deducted from my bank account, but the package I purchased did not arrive. The rank upgrade package did not appea...
  • EA_Pulsar's avatar
    4 months ago

    Hi there — thanks for reaching out. Hopefully the transaction is still processing, as restarting the game often resolves issues like this. If you need more help, please follow this guide here:Missing or Failed Purchases