Forum Discussion

g60zpm62fpni's avatar
g60zpm62fpni
Rising Novice
19 days ago
Solved

Rewarded un tradable players instead of tradable players

Rewarded un tradable player when I was supposed to receive tradable players in FC Mobile in Attack mode and Manager mode
ios
  • dzrtr's avatar
    dzrtr
    2 days ago

    *** The issue should be resolved. DR rewards and Store packs should give out the correct cards now ***

    Known bug, already raised with Devs.
    The bug has also been acknowledged on the Discord FutMobile server, with reference #93.   
    Feel free to add your example here (however, no UID, emails, etc are needed). If you comment/post your feedback,  be civil please. 

    There are two known sources of incorrectly given untradeable players: 

    - Purchased packs from the in-game-store (gems/FC points)
    - Division Rivals rewards.

    Please DO NOT create new threads/topics for this bug/issue. It's not going to resolve the fault any faster. 
    Be considerate to other players so their unrelated queries to this bug can be answered promptly.

    Screenshot from /r/FUTMobile #reported-bugs thread.

98d794588467a088's avatar
98d794588467a088
New Novice
6 days ago

Hello,

I packed a 115 OVR Moore from a tradable pack on week 1, but it ended up being untradable because it was a Week 3 card. I waited until Week 3 for it to become tradable, but it’s still untradable.

The pack wasn’t cheap — it cost 2000-3500 FIFA Points for a single 110 to 113–115 roll, and I honestly feel scammed.

There was also another card, a 113 Cunha, but I’m not completely certain about that one.

I started to play this game couple weeks ago and used quite bit of money. I’m not asking for refund, but product should be as promised.

Ph0enix_FoX's avatar
Ph0enix_FoX
New Rookie
6 days ago

Same issue here. Got untradable 114 OVR Viktor Gyökeres (ST) from the “Festive Fixtures Select Player Pro C” pack for 3,500 FC Points.

This is a widespread bug in the Festive Fixtures event where packs that don’t explicitly say “untradable” give future-week players (like your Week 3 Moore or my Week 3 Gyökeres) as untradables, even though the pack preview implies tradable.

My exact case (iOS):

  • Bought the 3500 FC Points pack guaranteeing a 113-115 OVR Festive Fixtures Player. No “untradable” label anywhere (unlike the identical 1,500 FC Points pack that does warn it’s untradable).
  • Pulled: Untradable 114 OVR Gyökeres (who wasn‘t even officially released then but is now in Week 3).

EA Support response: First agent (Abhimanyu) confirmed it’s a known issue and devs are working on it. In my second conversation with EA Help they ignored the first chat and gave me a copy paste denial and after explaining more they didn‘t answer any of my questions they just said to watch the forum here. Many players reporting the same in this thread and others (e.g., untradable Carrick from the exact same pack).

We’ve waited past Week 3 start, but still untradable. Feels scammy after spending real money on FC Points. EA_Pulsar or any mod: Please confirm and compensate by making the pulled player tradable or another fair compensation. This needs priority.

Upvote for visibility. Let’s get this resolved! #FCMobile #FestiveFixturesBug

 

  • 98d794588467a088's avatar
    98d794588467a088
    New Novice
    6 days ago

    Yeah, I bought this exact pack as well. I’m sure EA has some kind of record of in-app purchases. It’s crazy if i have to record every pack purchase to get the right items. Glad you did it mate.

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