Forum Discussion

18ks2kbcvza4

Newcomer

30 days ago

Solved

Unavailability of UCL Primetime rewards claiming

In my account username "Sarbo", after completing the event I can't get the 4th and final reward of UCL Primetime

android

freezing

EA_Pulsar
28 days ago
Hopefully, this issue is now fixed for everyone, but please check the game and let me know in the comments if you experience any further trouble with Primetime rewards.

Update: Compensation has also been granted to all players affected by this issue.

EA_Pulsar

Community Manager

28 days ago

Hopefully, this issue is now fixed for everyone, but please check the game and let me know in the comments if you experience any further trouble with Primetime rewards.

Update: Compensation has also been granted to all players affected by this issue.

DBomb36
Rising Traveler
28 days ago
Omg…… do you even realise the event disappeared at reset? All affected players have lost these rewards and faced a choice of cashing in their tokens on an inferiority player or losing them entirely…….
- EA_Pulsar
  Community Manager
  23 days ago
  I understand, and it was also reported to the team.
  - DBomb36
    Rising Traveler
    15 days ago
    Hi Pulsar, still not received the gift package. Can you please ask for this to be done?
kqi7r0ixci5a
Rising Traveler
28 days ago
The primetime event has already been removed, which means we can't get the rewards