Forum Discussion

7697801204790312

Newcomer

1 month ago

Solved

Login issue

Hi FC Mobile support,

I've been trying to log in to my account (UID: [Removed - CM], email: [edit: email address removed]) for 6 days, but it keeps creating new accounts. When I try to reset my password, it says my UID is invalid.

Please help me regain access to my account.

discussion

EA_Lanna
1 month ago
Heya 7697801204790312,

Could you tell us a bit more? Walk us through your login process. Any visuals to help show what you're seeing at which part would be great too.

In the meantime, it may be no harm to check out this guide on recovering your mobile account:

How To Recover Your Lost FC Mobile Account

- EA_Lanna

3 Replies

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EA_Lanna
Community Manager
1 month ago
Heya 7697801204790312,

Could you tell us a bit more? Walk us through your login process. Any visuals to help show what you're seeing at which part would be great too.

In the meantime, it may be no harm to check out this guide on recovering your mobile account:

How To Recover Your Lost FC Mobile Account

- EA_Lanna
EA_Lanna
Community Manager
23 days ago
Hi 7697801204790312, just wanted to touch base with you!

How did things go after trying out the recovery steps? Were you able to log back into your account?

If those steps helped, clicking the 'Accept as Solution' button on that post would be amazing for others experiencing the same problem.

Thanks a bunch, and Happy Gaming o/

- EA_Lanna
EA_Lanna
Community Manager
11 days ago
Hi 7697801204790312,

It looks like things have gone quiet here, so I'll close this thread for now. I hope the advice helped, and you're back into your account. If you run into this again or have new questions, please feel free to start a new thread.

- EA_Lanna