Forum Discussion

2 years ago

Solved

No Button to link FCMobile with EA or Google

I cannot link my FC Mobile to an account as there is no button to press to link my account. I want to take my progress to my new phone but i have no clue how to do this Can someone help me here ? ...

EA_Illium
2 years ago
Hey @bqrrfwz39s12

You can reach out to our support for assistance if your age is incorrect, for more information check out our article; Link your accounts to save progress in EA SPORTS FC™ Mobile

mendozzamagic

Hero+

2 years ago

@bqrrfwz39s12 It’s possible that you have an underage account - contact support and tell them that you want to check whether your account is underage and that you want to verify your age so that you can link your account and transfer your content to a new device

bqrrfwz39s12
2 years ago
@mendozzamagic thats ecxatly what i tried today for 3 hours, but the support didn´t get my problem, and told me that this impossible because i have the right age in my EA-account.
They dont understand that its the age that you input during installation fc mobile on the device and not the EA-acc.
- mendozzamagic
  Hero+
  2 years ago
  @bqrrfwz39s12 Hmm - there is a thread in here somewhere where someone outlined how they successfully updated their game age - I’ll see if I can find it and paste a link to it
- EA_Illium
  EA Staff (Retired)
  2 years ago
  Hey @bqrrfwz39s12
  
  You can reach out to our support for assistance if your age is incorrect, for more information check out our article; Link your accounts to save progress in EA SPORTS FC™ Mobile