Unfair Pack Luck and Player Rewards in FC Mobile

Dear EA SPORTS FC Mobile Team,

I have been playing FC Mobile for a long time and have always been a dedicated player. However, I am very disappointed with my recent experience.

After playing for so long, I only managed to get one 117 OVR player. On the other hand, my friends who do not play as much as I do were able to get 5 players of 117 OVR using just 20,000 gems. This feels very unfair and discouraging.

I invest a lot of time into this game, but the rewards I receive do not reflect my effort at all. This makes the game feel unbalanced and disappointing.

I kindly request you to look into this issue and consider providing me with some 117 OVR players or fair compensation. This would really motivate me to continue playing the game.

I hope you understand my concern and take appropriate action.

Thank you,

Aditya Kar