Forum Discussion

VEETOR112's avatar
VEETOR112
New Novice
4 days ago

Unfairness

I didn’t get my weekly league gems last week please review and compensate 

[edit: email address removed]

2 Replies

  • Same. I think we had previously raiswd this issue, but I missed it if there was a resolution.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 days ago

    VEETOR112​ 1440666fd7e443ec​ 

    Clear your cache as detailed below and restart your device:

    Troubleshooting EA mobile games on Android devices

    If the issue persists, contacting us in-game is the way to go. 

    1. Select the Settings (cogwheel) icon on the home screen. 
    2. Select the arrow icon next to Customer Service and follow the instructions to get in touch with us.

     

    Thank you. EA_Barry.