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Aemotioon's avatar
Aemotioon
Rising Newcomer
6 days ago

A Nation’s Story: NED Selectable Gift” Not Unlocking!!

Dear EA Support Team,   I am writing to express my growing frustration with how this issue has been handled. I have already purchased 5 A Nation’s Story: NED Shard Packs, which — according to your ...
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mendozzamagic's avatar
mendozzamagic
Hero+
5 days ago

Hi mate - the forums can’t help you with account questions - unfortunately you need to persist with customer service … a word of advice though, don’t use the word bug, do highlight that you have purchases not received … when you say “bug” they just send you here, which is not much use unless it is indeed a universal bug issue.

I will raise the pack unlock issue with the dev team to see if it is a common issue, but you would think there would be a lot more posts if it was … nevertheless, I will pass it on

 

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