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860nok9es53t's avatar
860nok9es53t
Seasoned Newcomer
3 months ago
Solved

Banned

My account banned today I don't cheat or break any rules please give me my account back unbanned it please

 

6 Replies

  • I did what u said talked to an agent about my account getting suspended and he said they will send an email where I can contact help center but it hasn't been sent and Ive tried another couple of times but nothing happend please look into this I cannot afford to loose my fc account 

  • Hello I am sending a second request because my previous message did not receive an answer My FC Mobile account was suspended with error 0x00102710 I did not use cheats or modded apps A friend logged into my account with a modded version by mistake and this caused the suspension Please review my

  • okj1piaa49jc's avatar
    okj1piaa49jc
    Seasoned Newcomer
    3 months ago

    Hello EA Support. My FC Mobile account was banned with the message "Your account has been banned for hours" but no time is shown. I waited more than 96 hours and it still does not open. This looks like a system error. Please review my account and remove the incorrect suspension. Thank you.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 months ago

    860nok9es53t​ 

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thanks.

  • My fc mobile account got suspended for no reason. It's showing "Your account has been banned for an hour." No specific time or days are mentioned. . I cannot log in to my account because of the suspension. I don't understand if it's a ban or a suspended

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