Forum Discussion

dz69snaq0zsw's avatar
dz69snaq0zsw
Seasoned Newcomer
2 days ago
Solved

Can’t play online matches

The game freezes and hangs while entering the match

Then you get a message saying the match has timed out.

I log in to my account from other devices, but I still can't access live matches.

can you help?

Account ID : [mod edit - removed UID, keep it safe, do not post your UID]

The screen stays like this, I can't play live matches…

freezing
ios
  • dzrtr's avatar
    dzrtr
    1 day ago

    One of the players posted in another thread:
    Change your banner, logo and theme all to default and you should be able to play the game again.!!
    So, I would suggest that people try that and advise    .

    I'll get CMs to merge threads later.

9 Replies

  • kns202ikldeb's avatar
    kns202ikldeb
    Seasoned Newcomer
    1 day ago

    Estou tendo o mesmo problema, desde a atualização 🤦‍♂️🤦‍♂️🤦‍♂️

  • haidiazman's avatar
    haidiazman
    Rising Newcomer
    1 day ago

    Already do a troubleshoot but nothing happen. Still got same issue

  • dzrtr's avatar
    dzrtr
    Hero+
    1 day ago

    One of the players posted in another thread:
    Change your banner, logo and theme all to default and you should be able to play the game again.!!
    So, I would suggest that people try that and advise    .

    I'll get CMs to merge threads later.

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