Can't make payments
Why can't I make payments
It keeps on showing low on funds but the money in my bank account is more than what I'm trying to purchase i need to purchase
Forum Discussion
1 Reply
EA_PulsarCommunity Manager
Hi there. Sorry to hear you're having trouble making a purchase. To help us troubleshoot, could you please confirm:
- Are you making the purchase through the FC Mobile in-game store or the FC Mobile Webstore?
- What device are you using?
In the meantime, please try these troubleshooting steps and check if it helps:
- Make sure you haven't reached the transaction limit. Some payment methods have them.
- Check that your billing information is up to date in the Google Play Store or Apple App Store.
- Restart the game and your device, then try the purchase again.
- If you're using the FC Mobile Webstore, try clearing your browser cache or using a different browser.
- Log out and sign back in to your account in the store app on your device
Let us know how it goes.