Forum Discussion

fjsvtxi2a5wb's avatar
11 months ago

Error in opening FC mobile on new Ipad

After installing FC Mobile on a new iPad, I get an error. See attachement.

I already tried de- and reinstalling the game.

7 Replies

  • It says:

    Try again. No acces to the configuration of the current build. Restart the game and try again

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    11 months ago

    Hi @fjsvtxi2a5wb 

    Thanks for the translation! To confirm are you trying to play the beta of FC Mobile, or should you be in the normal game app?

    If so, can we try the steps in our article; Troubleshooting on iOS

    Cheers!

  • The normal game.

    I tried these steps. I can download and open other apps, but I tried another EA sports app (ufc2) and that gives the same error.

  • Thanks for trying to help.

    I decided to take a more drastic approach and did a full reset of the iPad and reinstalled with a new Apple ID.

    Lost the game progress, but was able to download and start over.

    Thanks.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    11 months ago
    Hi @fjsvtxi2a5wb, Thanks for the update!

    Did you have your game backed up with an account? If so you should be able to recover progress.

About FC Mobile Technical Issues

Trouble with EA SPORTS FC™ MOBILE? Issue with a crash, or error? Join this community to discuss troubleshooting.2,720 PostsLatest Activity: 43 minutes ago