Forum Discussion
EA_Pulsar
Community Manager
7 months agoHello! I would like to assist you further with this issue. Could you please confirm some additional information so we can identify any common factors that might be causing it?
- Device name
- OS version installed
- Connection type
- Name of your internet provider
- Region
If you are using a VPN, please disable it and close any other apps running on your phone. Thank you!
7 months ago
Hello.
Device model: Realme GT Neo 3T
System version: Realme UI 5.0
Connection type: Wi-Fi and Mobile
Provider name: Rostelecom and MTS
Region: Primorsky Krai
I do not use VPN when connecting to the game