FC Mobile - Shop "Purchase Failed"

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@EA_Illium wrote:
Hi @64d68a68e92c03b7, To check for which ever device your using, do you have any pending orders/transactions there?

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I have exactly the same problem. Purchase bug occurs on every pack or Item available. Even re-install of the game didn't help.

I'm using Sony Xperia 5 II @ android 12.

Też mam ten sam problem od kilku dni. I nie tylko ja bo sporo ludzi o tym piszę. A wy EA z tym nic nie robicie. Czy ktoś sobie już z tym problemem poradził?

U mnie to samo, customer service nie potrafi pomóc, odpowiedzieli mi dwa razy ale tylko odsyłają do nic nie znaczących linków 

Having the same issue. Seems like a lot of people from Poland are having the same problem. A new event just dropped and I can't buy a Star Pass, Welcome Pack, nothing. In-game customer service doesn't help at all.

I have solution... change language in phone settings to english... It gonna work for some reason XD

Zmiencie jezyk na angielski w ustawieniach telefonu, wtedy dziala... XD

genius! xD

I've got the same issue. Cleared the caches but I am still unable to make a purchase in a store.

I've got this problem for 2 weeks nearly. I can't buy anything in game. I re-installed game. I re-added payment method which i used to buy something in the past.