It's been 3 days and i'm still getting the store error when buying FC:Can anyone please tell me what is this error and its solution.

@o6g3fqfc7vq8 Contact customer service in game, through settings

I can't make a purchase in the in-game store with real money. For example, I want to buy best seller. Every time I see a message on the picture. Android

Hi @64d68a68e92c03b7, Can you clear the games cache and check if the same error pops up?

@EA_Illium napisał/a:Hi @64d68a68e92c03b7, Can you clear the games cache and check if the same error pops up?IT still doesnt work

Product: EA SPORTS FC MobilePlatform:AndroidWhat's your device's make and model? Xiaomi T11What's your device's firmware? xiaomiWhat is your game version? 23.1.03In what game mode did the bug occur? StoreHow often does the bug occur? Every time (100%)What happens when the bug occurs? I try to buy something and error pops up: purchase failed. Sorry the transaction was not successful. Please login to your application store account and try again. (I'm logged in to google play store and linked inside the game)What time did you see the bug? (HH:MM AM/PM) all the time

Forum Discussion

kienngo105

1 year ago

FC Mobile - Shop "Purchase Failed"

It's been 3 days and i'm still getting the store error when buying FC:
Mở ảnh
Can anyone please tell me what is this error and its solution.

42 Replies

Sanyosa
Seasoned Ace
1 year ago
@o6g3fqfc7vq8 Contact customer service in game, through settings
Jacob_PRONero
1 year ago
same problem
kusima123
1 year ago
@64d68a68e92c03b 7 tez tak mam
h_morpy_9
1 year ago
How do I clear the games cache
ahmadmosleh
Seasoned Novice
1 year ago
I'm having the same issue here. Any solution?
ahmadmosleh
Seasoned Novice
1 year ago
my language is already English and the app is also in English...
ahmadmosleh
Seasoned Novice
1 year ago
I tried contacting the ea support but they reply with a message every blue moon. I can't even pay my money to the game.
Artur14gracz
Newcomer
11 months ago
I can t buy in FC Mobile, I have Google Play Pass What do I have to do SHOP
PURCHASE FAILED Sorry, the transaction was not successful. Please login to your application store account and try again. 20005|UG9NkUBsQmWj5yO1Dlb7gQ
x7j35mboztir
Rising Newcomer
10 months ago
Please login to your application store and try again
x7j35mboztir
Rising Newcomer
10 months ago
Please login to your application store and try again