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rbb2448's avatar
rbb2448
Not applicable
2 years ago

Fc mobile crashing

Hi I am having constant crashing issues on my Mobile. When I log in and pick a game the screen goes black. This happens every time. Help please. I have reinstalled a few times and cleared my cache. ...
rbb2448's avatar
rbb2448
Not applicable
2 years ago

Hi

Usually when I start a game .  Had very  occasionally failed to load

Regards Roger 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @rbb2448 

Thanks for trying those steps, would it be possible to try your device on another network or your account on another device to see if this continues?

Cheers!

  • rbb2448's avatar
    rbb2448
    Not applicable
    2 years ago

    Hi

    Thanks for your reply. Sorry I haven't access to another device or network. Has been a little better recently but occured s few times tonight whilst playing a game

    Regards Roger 

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      2 years ago
      Hi @rbb2448, Thanks for the update and no worries! I can pass this on to the team to be aware of.

      • rbb2448's avatar
        rbb2448
        Not applicable
        2 years ago

        Crashed four times today in a row while playing a game before I gave up. Four forfeited games!!!!! Unplayable 

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