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j9npyww563wg's avatar
j9npyww563wg
Rising Newcomer
2 days ago

Fc network issue

I'm seriously getting frustrated with this issue because it has now happened for the fourth time in just the past two days. I keep getting hit with the exact same "Network Problem (Cherry)0x0200010F" error before the game even starts. It makes zero sense because my internet is perfectly fine I have a strong, stable 5G+ connection and absolutely no lag or connectivity issues on any other apps. The drop is clearly happening on the server's end, but I'm still getting penalized with a disconnect before I even get a chance to play. Please look into this "Cherry" error code and fix whatever is causing these random server-side drops.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. The 0x0200010F error is usually caused by a connection issue between the game and the servers. This can happen for various reasons. Could you try the following steps and let us know if the issue persists?

    • Completely close FC Mobile and reopen it.
    • Try switching between Wi-Fi and mobile data to see if the error occurs on both connections.
    • Clear the FC Mobile app cache (Settings - Apps - FC Mobile - Storage - Clear Cache).
    • Restart your device.
    • Make sure you're running the latest version of FC Mobile from the Google Play Store.
    • If the problem continues, reinstall the game after confirming your account is linked so your progress is saved.