Game Freezing after winning H2H matches

I have Iphone 14 Pro and same problem Im pretty sure that its the game, but "fix" is just wait for a minute or so and u will be able to open the pack. They need to fix this fast

Im having the same problem. Iphone 14 pro here. There’s surely a lot of issues in this game right now

I am so fed up of this problem...it happens with me too..I have tried redownloading to clear cache..force stop and even restarted my phone but nothing works..it takes about 2 minutes for the pack to open and till then it just freezes..plzz help

Hi Everyone, 

Thanks for sharing your experience with FC Mobile, Depending on your device can we try going through our troubleshooting guide?

Mobile (Android)

Troubleshooting EA mobile games on Android devices 

Mobile (iPad and iPhone)

Troubleshooting EA mobile games on iPad and iPhone

Cheers,

the screen freezes after a h2h match, it lasts for a week and I think everything will be fixed but still nothing, it's hard to play like this, it's not until the phone until the game is FIX THIS!

• Device: OnePlus 12
• Internet: Using Wi-Fi (stable connection)
• Game ID: 410818124275965952
• Issue: Game freezes during Division Rivals
  • Initially, the game runs fine when starting a Head-to-Head match.
  • However, after playing 2 or more games, the game starts freezing.
  • Even with a strong internet connection, the issue persists.
• Temporary Solution:
  • Open and close the app to start a new Head-to-Head match.
  • Repeating this process allows playing more matches temporarily.
• Result:
  • Extreme frustration due to constant freezing and the need to restart repeatedly.
  • Ruins the flow and enjoyment of the game.