Forum Discussion

11 months ago

Solved

I have lost access to my fc mobile account

Hello EA Support Team, I am experiencing an issue with my FC 24 Mobile account. Here are the details: :in game name [viper_soul] - Uid: 717654100473593856 - I used to have an account with a 102 O...

Sanyosa
11 months ago
@426780661129160 Have you been logging out of 102 ovr and into some other account? You may have overwritten that way and reset it to start. If you have your UID for 102 ovr contact customer service in game to try and recover

Sanyosa

Seasoned Ace

11 months ago

@426780661129160 Have you been logging out of 102 ovr and into some other account? You may have overwritten that way and reset it to start. If you have your UID for 102 ovr contact customer service in game to try and recover

426780661129160

10 months ago

@Sanyosa I haven’t overwritten cause my id is still in friend list of my brother but it’s not connected with my Facebook acc and ea acc that’s the prob.
I have my uid, how can I get my acc back?

mendozzamagic
Hero+
10 months ago
@426780661129160 Contact customer service either via the in game settings menu or via ea help website

EA HELP and FC Mobile topic list

https://go.ea.com/HowToEAHelp

https://help.ea.com/au/help-show-more-intents/?product=fc-mobile

Linking and restoring

https://help.ea.com/au/help/ea-sports-fc/save-your-game-progress-in-fc-mobile/?isIhi=true&p=fc-mobile
- 426780661129160
  10 months ago
  @mendozzamagic They haven’t helped me, it’s more than a month now it listed at the start of euros and now euros have ended, could you help me?
  - mendozzamagic
    Hero+
    10 months ago
    @426780661129160 Only customer service can assist with account access issues - if you have your old user id and your account was linked then you should be able to recover it (especially with their assistance)
    
    We don’t have access to player accounts on these boards, so go back to customer service, provide them all the necessary detail and confirmations that it is your account, and provided that account still exists (which it should if it was linked) they should be able to help you recover it.
    
    If it was not linked then there is probably not much they can do as unlinked account data are only stored in the device memory itself

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I have lost access to my fc mobile account

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